FAQ

Frequently asked questions:

  • Will anyone contact me before my subscription expires?

    Yes, every user will be contacted via email to be notified in due time of the expiration of the subscription.

  • Do I have email and phone support?

    Yes, BCoolsite provides email and telephone support in case you have any problem or question.

  • Can I move to a bigger subscription?

    Yes, you can switch to a bigger package at any time! You only need to contact us and only the difference in the subscription price will be charged.

  • Can I update my site content on my own?

    You can, each of our users get their username and password to access the admin panel for self-editing content.

  • When will my website be activated?

    Once completed, your site will be activated within 24 hours of payment.

  • How long does it take to build a site?

    If your site fits into one of our packages, it takes about 7 days from the moment we receive all the necessary material (texts, pictures, etc ...).

  • Why is the domain price not calculated in the subscription price?

    Bcoolsite offers a wide range of domains, their price varies, and their price is added to the cost of the package.

  • I forgot my admin password?

    If you have forgotten your access code, it is possible to replace it with an email request.

 

 WEB DESIGN

CMS packages

Domain registration

Large variety of designs

 

 

Follow us on:

 

 WEB SHOP

Web Shop packages

 

 CONTACT INFORMATION

+381 63 808 1231
+381 21 3828 316

BCool IT Ltd.

Sales: sales@bcoolsite.com
Support: support@bcoolsite.com

  Adress:
BCool IT Ltd.
Njegoševa 10/6
21000 Novi Sad
Serbia