Frequently asked questions:
Will anyone contact me before my subscription expires?
Yes, every user will be contacted via email to be notified in due time of the expiration of the subscription.
Do I have email and phone support?
Yes, BCoolsite provides email and telephone support in case you have any problem or question.
Can I move to a bigger subscription?
Yes, you can switch to a bigger package at any time! You only need to contact us and only the difference in the subscription price will be charged.
Can I update my site content on my own?
You can, each of our users get their username and password to access the admin panel for self-editing content.
When will my website be activated?
Once completed, your site will be activated within 24 hours of payment.
How long does it take to build a site?
If your site fits into one of our packages, it takes about 7 days from the moment we receive all the necessary material (texts, pictures, etc ...).
Why is the domain price not calculated in the subscription price?
Bcoolsite offers a wide range of domains, their price varies, and their price is added to the cost of the package.
I forgot my admin password?
If you have forgotten your access code, it is possible to replace it with an email request.
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BCool IT Ltd.
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